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What Should Santa Do?
Rudolph, Donner and Blitzen are not responding lately to your friendly conversation and obvious concern for their welfare. Their performance is declining rapidly, and you’re worried about a tight delivery deadline...
You would…
a.emphasize the use of standard procedures and the need for the…
No Way Out?
Your team is struggling to solve a problem. You would normally leave them alone as they all get on really well and usually perform fantastically as a group. What would you do?
a) Act quickly and firmly to correct and redirect
b) Encourage the group…
Finding it Tough to get the Message Across?
Your team has always been unified, but for some reason is ignoring all the new standards that you have set. What would you do?
a) Let them get involved in redefining the standards, but not take control
b) Leave them alone, they’ll come round in their…
Getting the Best out of Your Staff…and Improve Organisational Performance
'To improve is to change; to be perfect is to change often' Sir Winston Churchill
Imagine a scenario when a leader asks his team to do something for which they are a) unprepared or b)…
What is good leadership in a Competitive Environment?
A good leader needs to be able to build successful teams in a competitive environment, to explore the relationships between competing teams and know how to manage the consequences of stereotyping and win/lose situations.
In pursuit of a continual need to be flexible, organisations are increasingly…